Steps to filing a claim
Answer a few simple questions and your claim is officially filed
Complete a few simple questions and you’ll be finished in about 5 mins.
Your claims professional reviews your claim
We may need to reach out to you and any others involved in the loss to talk through the events in more detail.
Choose how you'll have your damaged repaired
You have a variety of options when it comes to repairing your vehicle:
- Use a repair shop near you from our network of highly trained repair facilities. We will guarantee the repairs as long as you own the vehicle.
- Repair your vehicle at a shop outside of our network. We will work with you to get photos of the damage and create an estimate for your repairs.
- We have options for rental vehicles while your vehicle is being repaired.
Track and manage claim online
You can check the status of your claim and manage your claim details by using our online claim management portal.
- Upload receipts or documents
- View payments
- View claim letters
- Track claim status
- View repair shop and rental details
We pay for the covered repairs
- Farmers pays the contractor directly
- You are reimbursed by direct deposit to your bank account or debit card
- We can send you a check
Claim closure
Once all payments have been completed and repairs made to your satisfaction, we will close your claim.
Answer a few simple questions and your claim is officially filed
Complete a few simple questions and you’ll be finished in about 5 mins.
Take steps to prevent further damage if needed and keep a record of any associated expenses.
Your claims professional reviews your claim
We will reach out to talk through the events in more detail. We will also explain your claim coverages and talk through the next steps.
Repairing your damage
We have a variety of options when it comes to repairing your home or replacing your belongings.
- We will need to collect photos of your home/belongings to assess the damage and create an estimate. We have a variety of ways to do this depending on your specific situation.
- We can set you up with emergency services that are available 24/7/365 if needed.
- We can refer you to a contractor certified by Farmers who will provide a job-completion guarantee and a 5-year workmanship warranty.
Track and manage claim online
You can check the status of your claim and manage your claim details by using our online claim management portal.
- Upload receipts or documents
- View payments
- View claim letters
- Track claim status
We pay for the covered repairs
- Farmers pays the contractor directly
- You are reimbursed by direct deposit to your bank account or debit card
- We can send you a check
Claim closure
Once all payments have been completed and repairs made to your satisfaction, we will close your claim.
Find a doctor
If you have an injured worker and need a list of first treatment facilities, you can search for a facility in our PPO network.
Still have questions?
Contact Farmers Claims Center
1-800-435-7764